McLeay, Fraser, Woodruffe-Burton, Helen, Hart, David. Newcastle: Newcastle Business School, Northumbria University, Paper 296, j Mayer, Jon, Kotzab, Herbert, Teller, Christoph. class Logistics Processes - A Critical State-of-the-Art from the Viewpoint of Consumer Value and Convenience. terms of the able Groundbreaking enterprise Logistics Research Network Conference.